As an integrated marketing agency, Akkado has a specialized department that caters to CRM (Customer Relationship Management) and Loyalty, which combines strategy with end-to-end service delivery. We use data to gain unique insights into customer behaviour, which results in compelling loyalty propositions and effective engagement programs.
WE CREATE REWARDING RELATIONSHIPS
- Sales Incentives
- Employee Engagement Programs
- Skill Development Programs
- Channel Engagement Programs
- Retail Audit Led Programs
- Influencers’ Programs
- Multi-Partner Coalition Programs
- Frequent Shoppers Programs
- Customer Community Programs
360-DEGREE APPROACH TOWARDS ENGAGEMENT
- Building a robust communication channel.
- Celebrating Redemptions like Festivals.
- Transparent and Responsive Feedback Mechanism.
- Having SMART milestones for the participants.
- Data Analysis Representing Program Health on Monthly Basis.
- Identifying top performers and rewarding them.
- Family Engagements.
- Handpicked Rewards suiting TG interests.
- Creating Aspirational Value for participants in terms of Interventions or rewards etc.
- Making the Participants addicted to Program App or Microsite.
- Scorecards to ensure maximum participation.
- Leaderboards for bigger recognition.